This privacy notice (“Privacy Policy”) is issued pursuant to the Personal Data Protection Act 2010 (“Act”). It explains the type of data we collect or have collected and how we collect the data, the purposes of processing such data, the parties we disclose or have disclosed the data to and the choices available to you including how to access and correct such personal data, how we, Morane Global Sdn Bhd (Company No. 201701035210(1249381-X)), our subsidiaries and associated companies (hereafter collectively referred to as "the Companies", “we”, “us”, and “our”) collect, use, disclose, transfer and store your Personal Information (as defined below).

We may collect, record, hold, process, use and disclose your Personal Information when you use or access https://moraneglobalofficial.com (“Website”) and the services offered by us through this Website (“Services”) as described in this Privacy Policy.

If you disagree with any of the terms in this Privacy Policy, please stop to proceed your access and use of our platforms immediately. When you continue to access and use our platforms, you agree to be bound by the terms of this Privacy Policy.

1. Collection of Personal Information

1.1 What We Collect. The information which we collect includes any information which relates directly or indirectly to you and/or your transactions with us (“Personal Data”), including but not limited to: name, date of birth, identification documents, contact details, images and recordings, location information, company information, and financial standing information.

1.2 Methods of Collection. We may collect your information through forms, calls, emails, website usage, cookies, CCTV, social media submissions, and other platforms used by the Companies.

1.3 Third Parties. We may also obtain personal information from third parties connected with you and from lawful sources where consent is provided or permitted by law.

1.4 Surveys and Contests. Participation is voluntary. Personal information from surveys/contests is used for administration, analysis and prize fulfillment.

1.5 Call Monitoring. Calls may be recorded for quality and training purposes and retained only as long as reasonably necessary.

1.6 You are responsible for informing us of changes to your personal information so we can keep records accurate and current.

2. The Purpose

We process Personal Information to deliver products/services, manage your account, communicate with you, improve products/services, customer support, promotions, rewards, dispute resolution, fraud prevention, legal compliance, and other purposes notified at collection.

Payment Information. We use your payment information to complete bookings and transactions.

Direct Marketing. We may send marketing messages through email, SMS, fax or post where permitted/consented. You may withdraw consent.

Incomplete Personal Data may prevent us from providing requested notices, services, products, and updates.

3. With Whom We Share Your Personal Information

We may disclose your information to service providers, affiliates, business partners, payment channels, advisors, regulators, legal entities, data centers, and parties required by law or business restructuring needs.

We only disclose with consent or legal basis and take reasonable steps to ensure recipients protect your information.

We may disclose information where necessary to comply with law, investigate suspected illegal activities, and protect the Companies’ rights and property.

4. Opt-in and Opt-out Policy

You may opt-in or opt-out of marketing messages by managing preferences in member portal or by contacting moraneglobal@gmail.com.

Opting out may impact service availability, personalization, and efficiency.

5. Terms Specific to Our Website

We automatically collect information such as IP address, browser, referring websites and activity to improve your experience.

Cookies and similar technologies may be used. You may refuse cookies in browser settings, but some website functions may be limited.

We may use local shared objects and web beacons to enhance functionality and measure website/email effectiveness.

6. Display of Tailored Advertising on Our Website

We and selected partners may use cookies and web technologies to show tailored advertising based on interests and website interactions.

7. Links to Third Party Websites

Our website may link to third-party websites with their own policies and practices. We are not responsible for those policies or websites.

For website/privacy questions, email moraneglobal@gmail.com.

8. Terms Specific to Mobile Phone Devices

When using mobile devices, similar processing applies and additional device usage information may be collected to optimize website performance.

9. Retention of Your Personal Information

We retain your personal information for the duration of relationship, legal/business needs, and as required to protect the Companies’ interests and legal obligations.

10–14. Security, Rights, Choices, Changes, and Contact

We implement administrative, technical and physical safeguards to protect your data.

You may have rights to access, correction, limitation and withdrawal of consent, subject to law and contractual obligations.

You may exercise choices regarding disclosure/retention/processing by contacting us at moraneglobal@gmail.com.

This Privacy Policy may be updated from time to time by publication on our platforms.

Data Protection Officer contact: moraneglobal@gmail.com.